Information collection: The company collects personal information such as name, phone number, email, and address when customers make a reservation or sign up for an account. The company also collect location data and device information when customer use the company’s mobile app.
Use of information: The company uses customer information to provide transportation services, process payments, send confirmation and updates, and to improve the service. The company may also use customer information for marketing and promotional purposes, but customers have the option to opt-out of these communications.
Sharing of information: The company may share customer information with third parties for the purpose of providing transportation services, such as sharing customer’s name and pickup location with the driver. The company may also share customer information with third-party service providers to process payments or perform other business functions. The company will not sell, rent or share any personal information to any third party for any other purpose.
Data retention: The company will retain customer information for as long as necessary to provide transportation services and as required by law.
Data security: The company takes appropriate measures to protect customer information from unauthorized access, use, disclosure, alteration, or destruction.
Privacy rights: Customers have the right to access and control their personal information. Customers can request to delete or update their information or opt-out of communications at any time.