These measures include an emergency contact information readily available to passengers.We have 24/7 customer service for emergency contact as well as rating system for drivers.A “safe guarantee” in a taxi service generally refers to a policy or promise made by the company to ensure the safety of passengers while they are riding in the taxi. This can include measures such as background checks for drivers, regular vehicle inspections, and GPS tracking of vehicles.Additionally, our taxi companies may also have protocols in place for handling reports of misconduct or unsafe behavior by drivers.